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We respect your privacy
The privacy of all visitors to this Website (www.emmalacey.com) is important to us. Any information collected on this site is confidential and will not be sold, reused, rented, disclosed, or loaned.
We collect the following:
Information provided by you:
- Contact details: your name, email address(es), telephone number, postal address. This might be by signing up to our newsletter, by using our webshop or by communicating with us in other ways (as contact forms, by direct email or in person).
- Gift purchase information: the recipient's name, contact address, delivery address(es), telephone number and email address(es)
- Other information collected on the basis of your prior, express, voluntary consent (including public social media profiles).
Information we may collect from you:
- When you visit our website we may automatically collect and process details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.
‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit.
For more information on cookies you can visit google or ICO
Information we receive from other sources
We use third party elements to provide the necessary equipment required to run the service and may receive information about you from them. Specifically: Facebook, Instagram, Google Analytics, Paypal and MailChimp. This may be combined with other information you provide to us, as described above.
How is your information used?
We may use your information to:
- Provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.
- To meet our contractual commitments to you.
- To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.
- If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
We may use your information for marketing, to:
- Measure or understand the effectiveness of advertising we serve to you and to deliver relevant advertising to you, which may be based on your activity on our website; and
- To make suggestions and recommendations to you and other users of our site about goods or services that we make or provide which may interest you or them, which may be based on your activity on our website.
All payments via credit and debit card are securely processed via Stripe. This means we never have access to your financial information.
When you sign to our newsletter we will use Mailchimp to communicate with you, and no other third parties. You can see Mailchimp's privacy here.
You have the right to ask us not to process your personal information for marketing purposes. You can exercise your right to prevent such processing by checking or unchecking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com.
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below. We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at firstname.lastname@example.org.